One system for
the whole building.
Work orders, certificates of insurance, vendors, scheduling, tenant communication — the work that usually lives across email, spreadsheets, and three other tools. Cipher AI runs through all of it.
Work Orders
Intake from SMS, email, or portal lands as a structured ticket — routed to the right engineer with priority, location, and history attached.
COI Management
Track vendor certificates of insurance, flag what's expiring, and chase renewals automatically before coverage lapses.
Vendors
A single directory of every vendor — trades, contacts, contracts, insurance status, and the jobs they've touched.
Scheduling
Preventive maintenance, inspections, and vendor visits on one calendar, with reminders that actually go out.
Building Engineering
Equipment logs, meter readings, and rounds — the operational record of how each building is actually running.
Space Management
Suites, occupancy, and stacking plans kept current, so leasing and operations are looking at the same floor.
Tenants
Every tenant, contact, and lease detail in one place — and a self-serve channel for requests they actually use.
SMS Threads
Two-way texting with tenants and vendors, with Cipher drafting replies and turning messages into work orders.
Documents & Analytics
Leases, warranties, and compliance docs searchable in seconds — plus portfolio dashboards your owners will read.
An operator that reads every thread and never forgets.
Cipher sits on top of your whole portfolio. Ask it anything — what's overdue, which COIs lapse this month, what a tenant texted last Tuesday — and it answers with the work behind it.
Inbox to work order
Turns inbound texts and emails into routed work orders, with the right context attached.
Replies in your voice
Drafts tenant and vendor replies for you to review and send.
A morning brief
Surfaces what needs attention across the portfolio each day.
Grounded in your data
Answers come from your real records, not made-up information.
Run four buildings or four hundred from one console.
Roll work up across the whole portfolio or drop into a single suite. Roles and permissions keep engineers, property managers, and owners each seeing exactly what they should.
Portfolio and building views
Move between a portfolio roll-up and a single building or suite.
Role-based access
PMs, engineers, and owners each see exactly what they should.
Audit trail
Every action is recorded for a clear history of what happened.
Owner-ready reporting
Exports and reports you can hand to owners without reformatting.
See Axis on your portfolio.
A 30-minute walkthrough on your buildings, your workflows, your data.